Privacy Policy

1. Introduction

Welcome to Wobobei.com ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal data with transparency and integrity. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our pool installation services.

By accessing or using our website, you consent to the practices described in this Privacy Policy. We recommend that you read this document carefully to understand our policies regarding your personal data.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and postal address
• Account Information: Username, password, and account preferences
• Property Information: Details about your property relevant to pool installation services
• Payment Information: Credit card details, banking information, and billing address
• Communication Records: Correspondence with our team, including customer support inquiries

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage, including:

• Device Information: IP address, browser type, operating system, device type
• Usage Data: Pages visited, time spent on pages, referring websites, search terms
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies

3. How We Use Your Information

We use the collected information for various purposes, including:

• Providing, operating, and maintaining our website and services
• Processing and fulfilling pool installation orders and requests
• Improving our website experience and services
• Communicating with you about your inquiries, orders, and updates
• Sending promotional materials and information about special offers
• Analyzing usage patterns to enhance website functionality
• Protecting against fraudulent or unauthorized transactions
• Complying with legal obligations and resolving disputes

4. Legal Basis for Processing (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Contractual Necessity: Processing necessary for the performance of a contract with you
• Legitimate Interests: Processing necessary for our legitimate business interests
• Legal Obligation: Processing necessary to comply with legal requirements
• Consent: Processing based on your explicit consent

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the appropriate retention period, we consider:

• The amount, nature, and sensitivity of the personal data
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the data
• Whether we can achieve those purposes through other means
• Applicable legal, regulatory, tax, accounting, or other requirements

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: You can request copies of your personal data
• Right to Rectification: You can request that we correct inaccurate or complete incomplete data
• Right to Erasure: You can request that we delete your personal data in certain circumstances
• Right to Restrict Processing: You can request that we limit the processing of your data
• Right to Data Portability: You can request to receive your data in a structured, commonly used format
• Right to Object: You can object to our processing of your personal data
• Rights Related to Automated Decision-Making: You can request human intervention in automated decisions

To exercise any of these rights, please contact us using the information provided in the "Contact Information" section. We will respond to your request within the timeframe required by applicable law.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities on our website. Cookies are small text files stored on your device that help us improve your experience, analyze site usage, and assist in our marketing efforts.

Types of cookies we use:

• Essential Cookies: Necessary for the website to function properly
• Preference Cookies: Enable the website to remember your preferences
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Track visitors across websites to display relevant advertisements

You can set your browser to refuse all or some cookies or to alert you when websites set or access cookies. However, disabling certain cookies may affect the functionality of our website.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:

• Encryption of sensitive data during transmission
• Regular security assessments and vulnerability testing
• Access controls and authentication procedures
• Staff training on data protection and security practices
• Secure data storage systems with regular backups

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

9. Third-Party Services

Our website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy applies only to our website. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

We may use third-party service providers to help us operate our business or administer activities on our behalf. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take necessary actions.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.